Send & Receive Money Support | Spruce Help Center

All send & receive money questions

How do I get paid early?

First, you need to set up direct deposit to your Spending Account. To be eligible, you must receive $200 in…

Where are the ATM locations?

You can find these locations by navigating to the ATM locator feature in the Spruce app or by visiting sprucemoney.com/atm-locator/.

Is direct deposit the only way to add funds to my spending account?

There are many ways to add funds to your Spruce spending account. In addition to Direct Deposit, you can connect…

How do I add cash to my Spruce account?

To add cash to your Spruce Spending account, you can visit a participating retail location. You can find these locations…

Get to know Spruce.

Spruce is mobile banking for people who want to get better with money. Find money tips in our Resource Center or learn more about Spruce below.

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Explore Spruce features

Spruce℠ is a financial technology platform built by H&R Block, which is not a bank. Banking products provided by MetaBank®, N.A., Member FDIC.

Spruce Rewards are powered by Dosh. Cash back offers and amounts may vary by user, merchant location and offer period. Check the Spruce app for offer availability. Cash back earned by qualifying purchases will be deposited in your Spruce Savings Account. See Spruce Rewards powered by Dosh Terms for details.
Early access to funds depends on the timing of the payer’s submission of the payment. These funds are generally made available the day the payment instruction is received, which may be up to 2 days earlier than the payer’s scheduled payment date. To be eligible, you must receive $200 in direct deposits over the relevant 35-day period, not including tax refunds.
Other fees apply for certain uses of your Spruce debit card and Accounts. See www.SpruceMoney.com/fees/ for details.
There is no fee to withdraw money at Allpoint® ATMs. There is a $3 fee at other ATMs, plus any additional fee charged by the ATM operator.
Credit score is FICO® Score 8 based on Experian data. Your lender or insurer may use a different FICO Score than FICO Score 8, or another type of credit score altogether. FICO® is a trademark of Fair Isaac Corporation. This is a separate service from your Spruce bank accounts, provided by MetaBank®, N.A. This product does not report to credit reporting agencies.
Courtesy Coverage is only available for purchase transactions, ATM withdrawals, and over-the-counter withdrawals using your Spruce debit card. It is not an extension of credit; it is a courtesy exercised at our discretion. To be eligible, you must receive $200 in qualifying deposits over the relevant 35-day time period and opt in. Negative balances are limited to $20 and must be repaid within 30 days. See Spending Account Agreement for details.