You provide some of the information we collect as part of your application for Spruce Spending and Saving Accounts through the Spruce Digital Services. We also receive information through certain digital technologies when you interact with us or use the products. Finally, other companies may share information with us.
We collect information directly from you.
To deliver the Spruce Digital Services and the services you request, customize your experience, and better serve you, we collect information you voluntarily provide as part of using the Spruce Digital Services and obtaining and using the Spruce Spending and Saving Accounts from MetaBank. This information is obtained when includes setting up an online account, authenticating your identity, applying for or using your Spruce Spending and Saving accounts, and includes tax return information you provide as part of setting up your Spruce Spending and Savings Accounts. If you choose not to provide certain information we request, we may be unable to serve you.
We collect information when you use our services.
We collect certain information and usage data whenever you interact with us, whether online, through our mobile application, or through an email. This data may include which websites you visit, what you click on, and when you performed those actions. These activities may be performed by us or a service provider acting on our behalf.
We utilize certain web and wireless technologies to collect this information. These technologies include cookies and web beacons. Please see “What types of web and wireless technologies (including cookies) do we use?” for an in-depth discussion of these technologies and how to opt out.
We collect information from other companies.
In accordance with their privacy notices, our business partners and unrelated third-parties (including credit reporting agencies) may share certain information about you with us.
We also collect information when you request services or information from us or companies with whom we have a business relationship, enter contests or sweepstakes, or complete surveys or polls.
To improve the security of our services, to protect your identity, and to protect your information, we may verify your personal information by matching the information you provide against other publicly available information that we obtain from identification verification companies.