Card management Archives

All card management questions

How do I activate my card?

Did you know that your digital card is already active? You can see your digital card info by logging into…

How do I reset my PIN?

To reset your PIN, please log into your account, go to Account Management, and choose Card management, or you can…

How do I report fraud on my card?

Oh no! Let’s flag what’s going on — you can report a lost or damaged card under Card management in…

Spruce Rewards powered by Dosh. Offers vary by user, merchant location and offer period. Check the app for offers. Cash back will be deposited in your Savings Account. See Spruce Rewards powered by Dosh Terms for details.
Early access depends on when payment is submitted. Funds are generally made available when payment instruction is received, which may be earlier than scheduled payment date. Requires $200 in direct deposits over prior 35-day period, not including tax refunds.
No fee to withdraw money at Allpoint^® ATMs. $3 fee at other ATMs, plus any ATM operator fee.
Credit score is FICO^® Score 8 based on Experian data. Your lender or insurer may use a different FICO Score than FICO Score 8, or another type of credit score altogether. FICO^® is a trademark of Fair Isaac Corporation. This is a separate service from your Spruce Spending and Savings accounts, provided by Pathward, N.A., Member FDIC.
Courtesy Coverage only available for purchase transactions, ATM withdrawals, and over-the-counter withdrawals using your debit card. It is a discretionary courtesy, not an extension of credit. Requires opt in and $200 in qualifying deposits over prior 35-day period. Negative balances are limited to $20 and must be repaid within 30 days. See Spending Account Agreement for details.
Does not change IRS refund processing speed. Claim is based on making federal refunds available when payment instruction is received, which may be earlier than scheduled payment date. Depends on timing of the IRS’s payment file. Available only for federal refunds. May be changed or discontinued at any time.

Card management

I lost my card. How can I get a replacement card?

All card management questions

How do I activate my card?

How do I reset my PIN?

How do I report fraud on my card?

How do I activate my card?

How do I report fraud on my card?

How do I reset my PIN?

Get to know Spruce.