{"id":2441,"date":"2024-08-08T22:27:38","date_gmt":"2024-08-08T22:27:38","guid":{"rendered":"https:\/\/www.sprucemoney.com\/resource-center\/?post_type=help&#038;p=2441"},"modified":"2024-08-15T22:33:01","modified_gmt":"2024-08-15T22:33:01","slug":"spruce-contacting-me","status":"publish","type":"help","link":"https:\/\/www.sprucemoney.com\/resource-center\/help\/security-compliance\/spruce-contacting-me\/","title":{"rendered":"How can I tell if it\u2019s Spruce that\u2019s really contacting me?\u00a0"},"content":{"rendered":"\n<p>Spruce won\u2019t call and ask you for personal information, login, account credentials, or authentication codes. If you are ever contacted by someone stating they are from Spruce, or whose number on your caller ID appears to be Spruce, and they ask for your password or account numbers, it is a scam.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Scammers will use an email address to send text messages. Be sure to examine the email domain to know who the sender is.&nbsp;&nbsp;<\/p>\n\n\n\n<p>If you unexpectedly receive an email or text from Spruce asking for any of this information, contact customer service at <a href=\"tel:18559777823\" target=\"_blank\" rel=\"noreferrer noopener\">1-855-977-7823<\/a> to confirm if it\u2019s legitimate and go from there.&nbsp; Do not click on any links or provide information in response to that message.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Spruce won\u2019t call and ask you for personal information, login, account credentials, or authentication codes. If you are ever contacted\u2026<\/p>\n","protected":false},"featured_media":0,"template":"","help-center-topics":[26],"class_list":["post-2441","help","type-help","status-publish","hentry","help-center-topics-security-compliance"],"acf":[],"yoast_head":"<title>How can I tell if it\u2019s Spruce that\u2019s really contacting me?\u00a0 - Spruce Resource Center<\/title>\n<meta name=\"description\" content=\"Spruce won\u2019t call and ask you for personal information, login, account credentials, or authentication codes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sprucemoney.com\/resource-center\/help\/security-compliance\/spruce-contacting-me\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How can I tell if it\u2019s Spruce that\u2019s really contacting me?\u00a0\" \/>\n<meta property=\"og:description\" content=\"Spruce won\u2019t call and ask you for personal information, login, account credentials, or authentication codes.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sprucemoney.com\/resource-center\/help\/security-compliance\/spruce-contacting-me\/\" \/>\n<meta property=\"og:site_name\" content=\"Spruce Resource Center\" \/>\n<meta property=\"article:modified_time\" content=\"2024-08-15T22:33:01+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.sprucemoney.com\/resource-center\/help\/security-compliance\/spruce-contacting-me\/\",\"url\":\"https:\/\/www.sprucemoney.com\/resource-center\/help\/security-compliance\/spruce-contacting-me\/\",\"name\":\"How can I tell if it\u2019s Spruce that\u2019s really contacting me?\u00a0 - 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